Interactive Teller Machines

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NEW! Coming Soon!

Interactive Teller Machines

Cutting edge technology with live customer service

7 a.m. until 9 p.m.

Monday through Saturday

Banking Just Got More Convenient

Waycross Bank & Trust is pleased to be the first financial institution in the area to offer extended banking hours with cutting edge technology and live customer service representatives. Utilizing Interactive Teller Machines, or ITMs, you can take care of most of your banking needs when it is convenient for you (and without having to get out of your car!). And with extended hours, you have the flexibility of banking when and how you want. 

The Interactive Teller Machine will be available the fall of 2016 and will be located on the corner of Knight Avenue and City Boulevard (neighboring Ellianos).

Real People. Real Time. Face-to-face. 

An Interactive Teller Machine is a live video conversation with a WB&T representative. Speak with a real person 14 hours a day, 6 days a week to experience exceptional customer service when it is convenient for you. ITM Specialists are available Monday through Saturday from 7 a.m. until 9 p.m.

Once you drive up to the ITM, simply touch the screen to speak with a live teller. Need quick cash? The ITM is also an ATM, available 24 hours a day, 7 days a week. Input your card, withdraw the desired amount, and you're finished!

Features

An ITM Specialist is able to assist you with a variety of transactions and can answer most any question you have. Touch the screen, scan your ID, and talk with a personal teller. For added privacy, use the chat function, adjust the volume up or down, or write a note and show it to the ITM Specialist to transact your business. You can also:

  • Deposit Checks or Cash: No need to bring your deposit slip! Just give the ITM Specialist your account number or show them your ID and they'll take care of the rest. But no coins, please. While we can dispense coins, we cannot accept them for deposit.
  • Cash a Check: Fast! All you need is a valid ID. Plus, you can request big bills, little bills, coins, or whatever variation you'd like. 
  • Transfer Funds: Checking to savings? Money market to checking? Just tell the ITM Specialist how much you want and where you want it to go.
  • Pay a Loan: Make a payment by cash, check, or transfer from a Waycross Bank & Trust account.
  • Inquire on an Account: Whether you want to check your balance or see if a check has cleared, the ITM Specialists are ready to assist with all of your account-related questions.
  • Withdraw Cash: Speak with a live person at the ITM (without having to have your debit card!) or pull cash using the machine as an ATM, whichever you prefer. 

Extended Hours with ITMs

Part of WB&T's commitment to better serve you is making banking more convenient. The ITMs are available 84 hours each week, giving you the flexibility your busy schedule needs. Waycross Bank & Trust in the only bank in the area that offers you this type of live, personal service.

The ITMs are in addition to the current banking hours.

Questions?

We're here to help! We invite you to contact your WB&T representative for additional information on how the ITMs can better serve you.